Privacy Policy | Radkaat

What We Collect & Why

We collect only the minimum personal information needed to run your account, fulfil your orders, and keep you informed. We will never sell, rent, or trade your data to third parties for commercial purposes.

Full Name

Collected at registration. Used to personalise your account, address you correctly in order confirmations and support communications, and as part of your shipping label when you place an order.

Email Address

Collected at registration. Used to send order confirmations, shipping updates, and essential account notices. We do not send marketing email without your explicit opt-in, and you can unsubscribe at any time.

Phone Number

Collected at registration and used as your primary login method via OTP. Your number may also be shared with our logistics partner solely for delivery coordination — it is never used for unsolicited outreach.

Delivery Address

Collected during checkout when you place a product order. Used exclusively to ship your items and generate the shipping manifest. You can save multiple addresses to your account for convenience; saved addresses are deleted when you close your account.

Sensitive data — such as financial details or government ID — is never collected directly by Radkaat. All payment information is handled exclusively by our certified payment partners.

Session Cookies & Site Analytics

Radkaat uses a small, purposeful set of cookies — only what is necessary to keep you logged in and preserve your shopping session. We use no advertising cookies and no cross-site tracking.

You choose whether Analytics cookies are on. Essential cookies are always active.

Session Cookies

Session CookieRequired

A secure, HTTP-only JWT stored as a cookie after you log in via OTP. It keeps you authenticated across page visits without re-entering your number. The token carries no personal data beyond a session identifier and expires automatically when you log out or your session times out. It is never accessible to JavaScript on the page.

Guest CartRequired

If you browse products without signing in, your cart selections are persisted locally so nothing is lost if you close the tab or return later. This cookie stores only product IDs and quantities — no personal information. It is cleared automatically when you place an order or explicitly clear your browser data.

Analytics

We use two analytics tools to understand how people use the platform so we can improve it. Neither tool is used for advertising, neither shares your data with third parties, and neither links browsing behaviour to your identity.

RYBBIT ANALYTICS

Cookieless

Self-hosted on our own infrastructure. Rybbit collects aggregated, anonymised page-view data — page URL, referrer, and approximate region — without setting any cookie or fingerprinting your device. No personal data leaves our servers.

GOOGLE ANALYTICS

Anonymised

Used to measure aggregated traffic patterns, device types, and session durations. IP anonymisation is enabled, meaning your full IP address is never stored or processed by Google. We do not use Google Analytics Advertising Features or any remarketing audiences.

You can clear session cookies at any time via your browser settings — clearing Session Cookie will sign you out. To change your Analytics choice, use here or in the site footer.

How Payments Are Handled

All transactions on Radkaat are processed through certified, PCI-DSS–compliant payment gateways. Your card number, CVV, UPI PIN, and net banking credentials are entered directly into the payment provider's secure environment — they never pass through Radkaat's servers and we never store them.

RazorpayPCI-DSS Level 1

Cashfree PaymentsPCI-DSS Level 1

What We Store

Only the order reference ID returned by the gateway, the payment status (success / failed / pending), and the transaction amount. This is the minimum needed to confirm your order and handle any refund requests.

What We Never Store

Card numbers, expiry dates, CVV codes, UPI PINs, net banking passwords, or any raw payment credential. These exist only within the gateway's encrypted vault and are never transmitted to our backend.

Refunds

Refunds are initiated by Radkaat through the gateway API using only the order reference ID. The refunded amount is returned to the original payment method; timelines depend on your bank (typically 5–7 business days).

Payment disputes or refund requests → support@cyclecircle.one

Last updated: Oct 2026